General Warranty Terms and Conditions

THIS WARRANTY IS OFFERED TO CONSUMERS WHO HAVE PURCHASED THEIR COMMODORE PRODUCTS IN ANY TERRITORY. IT IS IN ADDITION TO, AND DOES NOT AFFECT YOUR RIGHTS UNDER ANY STATUTORY RIGHTS YOU MAY HAVE. SUBJECT TO THE MAXIMUM PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. COMMODORE SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. TO THE EXTENT THAT UNDER APPLICABLE LAW COMMODORE CANNOT SO DISCLAIM OR EXCLUDE LIMITED WARRANTIES, THEN TO THE EXTENT POSSIBLE ANY CLAIM UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD.

Any product returned for repair must be accompanied by a contact name, address and daytime telephone number. If this information is not provided, Commodore will be unable to return your product to you and reserves the right to dispose of your product three months after receipt.

It is in your best interests to make a note of your product's serial number and this should be quoted in any communications with Commodore.

Commodore will endeavor to ensure the safety of your products whilst in its possession.

Commodore warrants this Product (excluding accessories and software) to be in good working order during the period of warranty. It further warrants that this product has been manufactured according to good standards of quality.

The period of warranty is the period stated on your warranty card and commences on the date of purchase of the Product. In the event that the Product is not in good working order Commodore will provide, during the warranty period, a free service. The warranty is subject to proof of purchase being provided; therefore you should retain your original receipt.

The service consists of (at Commodore's discretion) either repair or replacement. Replacement products that will be provided on an exchange basis will either be new, equivalent to new or re-conditioned. All replaced parts and products shall become the property of Commodore.

Commodore's only obligation under this warranty is the provision of the service as set out above.

Unless agreed in writing, the Warranty will not apply: (a) because you have not used, stored or handled the Product properly; or because you are in breach of the terms of this warranty or the Contract terms, or have not followed Our instructions in the product manual, or those of the manufacturer; or because of damage or defect due to willful neglect or negligence by anyone other than Commodore; (b) to loss of quality, degradation of performance or actual damage that results from the use of spare parts or other replaceable items that are neither made nor recommended by Commodore; (c) to a loss of quality, degradation of performance or damage that results from the installation of, damage to, or modification to the Product and/or Software by someone else other than Our representatives or because of damage that results from changes required by you or a Third Party; (d) to damage that results from your connection of other fittings or accessories to the Product which We have not approved or your connection of other equipment or software not approved by Commodore; (e) because of external causes outside Commodore’s control which shall include accident, fire disaster or burglary; (f) because of faults caused by shock or fall, sand, dust, dirt, damp or corrosion, leaky batteries, repair or cleaning by unauthorized personnel; (g) because of any malfunction or specific requirement of any other item of hardware, or software which you have linked to the Product in respect of items not included in the Contract; (h) to correct errors in any non-Commodore proprietary software or other software not provided by Commodore; (i) because data is lost or damaged; (j) to damage caused by your attachment of the Product to a network not approved by Us or because you have made changes to your Operating or Network system in a manner not approved by Commodore; (k) because you have not installed any error correction that Commodore issued for the software or have otherwise not followed Commodore’s reasonable instructions or advice.

This warranty applies only to products manufactured under the Commodore trademark. It does not apply to any non-Commodore brand hardware item, or any item not manufactured by or under license from Commodore. This warranty will further not apply to hardware products from which any identifying Commodore marks or serial numbers have been removed.

You must ensure that the proper provision of the service by Commodore under this warranty will not directly or indirectly damage your property (including software and data) or otherwise cause you direct or indirect damage or loss and Commodore will not be responsible for: (a) checking as to the likelihood of such damage or loss occurring prior to providing or during provision of the service under this warranty; (b) any such damage or loss that may occur.

NB. You should take all reasonable precautions to safeguard your assets and property (including all software and data) and to minimize potential loss or disruption, including, where appropriate, taking full back ups of all your software and data and implementing virus checking controls.

Commodore's arrangements for providing service provided under this warranty may include the use of sub contractors.

As far as the law allows, Commodore will not be responsible for the following: (a) loss of income, profits (actual or anticipated), contracts or for any other business related loss; (b) indirect or consequential loss or damage howsoever caused; (c) compensation for loss of images on any recordable media.

This warranty is offered subject to these terms and conditions which may change from time to time. You can find the latest version on our website www.commodoreworld.com or receive a copy by contacting us directly on the number given in your warranty card. This warranty is in addition to, and does not affect your non-disclaimable statutory rights.

Commodore may disclose your details and other personal information to other companies within the Commodore group including any subsidiary company or subcontractor of Commodore for the purposes of performing our obligations hereunder.

Commodore may disclose your details and other personal information to any subsidiary company of ours for the purpose of market research or direct marketing of other (Commodore) products and services. If you do not wish to receive direct marketing information from us please ensure you have marked the appropriate box on the warranty registration form.

You must not resell any Product supplied by Commodore without obtaining all necessary licenses. You agree to impose similar conditions to these on anyone you sell the Product to.

These conditions shall in all respect be governed and construed in accordance with Dutch Law and subject to the exclusive jurisdiction of the Dutch Courts.